Customer Support (m/w/d)
You have successfully completed your business studies or commercial training and additionally have some experience in the field of sales, customer service or office management? You speak English and Japanese fluently and would like to expand your knowledge in a well-know international company? Then the following position in Düsseldorf could be a perfect fit for you!
We at the ADENI Recruitment Agency are looking forward to helping you find your new job!
Your Tasks:
As a member for support and customer service, you will be responsible for a wide range of tasks, including the following:
- Maintain relationships with new and existing customers and work closely with the support team
- Process and maintenance of customer information
- Communication with customers to inform and advice about company products/offers as well as handling inquiries e.g. regarding fee conditions
- Support other departments for process bookings or information changes
- Prepare all needed documents for monthly, quarterly and annual reports
- Translation of documents and material (Japanese <> English, if possible also German)
- Additional tasks may be added
Your Profile:
You work in a detail-oriented manner, are always customer-oriented and a team player. Additionally, you also have the following qualities:
- Successfully completed university degree or successfully completed commercial training, preferably in financial/accounting area
- 1-2 years of experience in accounting, customer support/service or in the banking sector strongly preferred
- Business fluent Japanese and very good written and spoken English skills
- Additional German skills are very benefitial
Your Benefits:
As an employee in customer support, you will be part of an international company in Düsseldorf that values your work performance and offers you the following benefits:
- Direct employment
- Homeoffice possibility (hybrid, 2x/week)
- Adequate salary (depending on experience)
- Limited contract (1 year)
- Exciting and varied tasks in an international working environment
- Start: Immediately (negotiable)
Location:
Düsseldorf
REF.-NR.:
439900
We could arouse your interest?
Then we look forward to receiving your application. Simply click on the following button "Apply online now". All you need to do is send us your resume (preferably also in German). Of course, you can also contact us at any time if you have any questions.
Contact us
ADENI Recruitment Agency
Kaiserswerther Str. 215
40474 Düsseldorf
0211-5441 1660
duesseldorf@adeni.eu